Introduction
BrightPath respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out contact forms or enquiry forms
- Subscribe to receive information or updates
- Request a consultation or guidance session
- Communicate with us via email or phone
This information may include your name, email address, phone number, and any details you choose to share about your lifestyle or wellness interests.
Information Collected Automatically
When you visit our website, we automatically collect certain information including:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent on pages
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and requests
- Provide information about our products and services
- Schedule and conduct consultations
- Send educational content and updates (if you've opted in)
- Improve our website and user experience
- Comply with legal obligations
Legal Basis for Processing
We process your personal data based on:
- Consent: When you provide explicit consent for specific purposes
- Legitimate Interests: For business operations and improving our services
- Contractual Necessity: To fulfil requests or provide services you've asked for
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party companies that help us operate our website and business
- Legal Requirements: When required by law or to protect our rights
Any third parties we work with are contractually obligated to protect your data and use it only for the specified purposes.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. When your data is no longer needed, we securely delete or anonymise it.
Your Rights
Under data protection law, you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Request limitation of how we process your data
- Portability: Request transfer of your data to another service
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us using the details provided below.
Cookies
Our website uses cookies and similar technologies. For detailed information about the cookies we use and your choices, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or how we handle your personal data, please contact us:
BrightPath
10 Mill Road
Cardiff CF10 1FN
United Kingdom
Email: [email protected]
Phone: +44 29 2167 84 33